The On-Demand Economy is referred to as an economic event that has been built by digital marketplaces and tech firms to fulfill the demand of the customers by instantly providing them necessary goods and services.
The on-demand economy has transformed the way supply chains operate and now people look forward to using the latest technologies.
A wide range of companies, along with their innovative products and services has helped the on-demand industry to grow at an unbelievable pace.
On-Demand Mobile Applications
Also, the latest on-demand solutions have provided a better opportunity for businesses to carry out operations and allowed customers to gain the benefit of their services anytime they want.
Various IT companies are helping businesses by providing a platform using which they can move in the market at high speed.
Food delivery services, taxi services, grocery services, retail services, etc. have already adopted the on-demand technology and are serving the needs of their customers.
On-demand technology has provided some essential standard for every business to fulfil the needs of their customers in a very scalable, practical, and capable way.
On-demand markets have effectively crossed the technology by providing employability to a broad user base.
Increase in the demand of smartphones and gadgets has created a strong desire for businesses to present their products and services online. Moreover, customers are to get a vast number of services with a tap on the screen.
As per Burson-Marsteller’s survey, 42% of Americans have used on-demand service minimum one-time.
Some of the reasons why the on-demand industry has gained a lot of popularity are as follows:
- On-demand platforms provide services at low cost as compared to classic providers.
- Using various gadgets, customers can access on-demand services anytime & anywhere.
- On-demand businesses provide services to customers very fast.
- On-demand apps give flexibility to customers to make payment in their desired payment method.
- On-demand apps save the customer’s details; hence they don’t need to enter their details again and again.
Now, if you have made up your mind for On-Demand App Development, then here we will provide you with a step by step process to launch an on-demand mobile application.
An Effective Process to Develop On-Demand Mobile Applications
1. Conduct Research
Before creating any application, it is crucial to know what a customer wants and then serve their needs accordingly. Here are some things you have to do to validate your idea.
Identify Target Audience
Firstly, you have to identify who is your target audience; they can be business owners, travellers, labourers, etc.
Identify the common problem
Secondly, you have to identify the issues faced by your target audience. For instance, Uber had released its on-demand taxi service when it analyzed that the people are unable to find a cab in the city instantly.
2. Define Features of the App
Before starting the development of your on-demand app, you should list out crucial features that you need to integrate into different players of the app.
Features of Customer App – Pop up Notification
This feature is useful in very on-demand apps, as it notifies users about the latest updates, offers and events.
Registration & Profile Handling
You can provide a login via email & password or any third-party app like Facebook or Google.
It gives the user the ability to track their orders in real-time. By integrating this feature, your app becomes reliable and valuable.
People love to purchase products or services in their preferred payment method. Therefore, you should integrate various payment methods available in your region to serve a vast number of users. Also, ensure all payment methods are easy-to-use, secure, and efficient.
Feedback and Ratings
Using this feature, customers can provide feedback about a specific product or services in the form of ratings and reviews.
Features of Vendor App
With this feature, a vendor gets an instant update whenever a user purchases a specific product/ service.
Accepting & Declining Requests
Service providers have a complete right to accept or decline a service request in a specific time.
Vendors have an option to monitor their earnings using the app; this enables them to move forward with their days effectively.
With this feature, service providers have an option to switch on when they are ready to accept the orders and switch it off when they are not taking any orders.
Features of Admin App
Your app is not suitable if it doesn’t contain a quick and customizable dashboard. This feature allows the admin to track both service providers as well as customers.
Admin should quickly be able to view various details of users like payments, discounts, cancellation charges, etc. By getting this info soon, then can resolve all the issues of the users.
Manage service provider
Similar to customers, admin can also access details of the service providers. They can track their performance & service costs and then provide incentives or levy any penalties.
Discounts and commissions
Various platforms have the freedom to increase the price with the increase in demand. Using the admin panel, managers can raise or drop the commission.
Analytics and Reports
It allows you to check how many times a particular order is placed, repeated and cancelled. It helps to analyze which part of the business is increasing and which is falling. This feature is useful for any business to examine various things in depth and then make necessary changes to improve their services.
3. Choose the Platform
On-Demand app development relies on a lot of technologies and tools based on the platform you choose. Moreover, the platform on which you are providing your services is directly linked with the customer experience.
Therefore, it is highly recommended to launch your service on the platform where your potential users are present.
Basically, you have three platforms on which you can launch your service:
- Progressive Web App (Requires web browser)
- Native App (Android or iOS)
- Cross-Platform (A less expensive way to launch the app on both, Android & iOS platform)
4. Hire the best development team
After you have decided all the above things, now it’s the best time to choose the best on-demand app developers. Here, you will have three options:
- In-house team: Best for big projects, however, it requires a lot of support and maintenance. Also, it is the most expensive option because you have to look after salaries, taxes, insurance, etc.
- Freelancer: It is a middle ground. Here, you will face various issues like accountability, transparency, communication, etc.
- Outsource Development Company: Best for short and long-term projects. It is a less expensive option, and outsource development possesses enough experience to build on-demand apps. Moreover, they are ready to sign a contract and deliver you the app in the desired time.
5. Test your application
After your app is being developed, test it first with the developers and then the internal team. Allow the development team to initially release a private beta and then make changes and launch a public beta.
Conduct this process every time you integrate new features and then launch an app with the least errors to reach a wider audience.
After your app becomes completely ready, launch it on the relevant platform. Then obtain continuous feedback and update your app regularly.
Lastly, it is clear that building an on-demand app for your business is not as easy as it seems. Therefore, if you want to develop a unique on-demand app for your business, then you should reach out to a professional on-demand app development company. They have experts who can deliver on-demand applications and help you to make it successful.